All orders will be processed within 24-48 hours. Orders are not processed or shipped on Saturday, Sunday or Holidays.
We use the UPS, FEDEX, or USPS depending on the weight of the order. You will receive a tracking code once your order is shipped so you can track your order up until delivery.
Shipping usually takes just a few days however we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate only.
We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
All returns or exchange request must be made within 30 days.
You must have a Return Authorization(RA) number before returning any merchandise to us. Any returns without a RMA number will be refused.
Contact us for a return number RMA before sending the item back.
Shipping is not refundable on returns. A 20% restocking fee will apply on all non-damaged items that are returned.
All refunds will be reflected on customer accounts only once the item is received.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.
Fulfillment mistakes that make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Returns and shipment mistakes also require a RMA number.
Software, video games, Perfume and Cologne are not returnable or refundable due to the nature of these product.
The following items are non-returnable and we offer no refunds.
Undergarments and other intimate apparel
Body Jewelry (i.e. jewelry for body piercings)
Factory-sealed sports collectible sets
“Final Sale” items
Perfumes and Fragrances
Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all Individual items unopened.
Large Screen TVs (37” and larger)
Memory Foam Mattresses that you open or take out of their plastic wrap
Swimwear with any tags or liners removed and that you wear or use
Toys for Tots purchases
Wine and perishable products (food items, chocolates, plants & flowers & wholesale flowers)
Any CD, DVD, VHS tape, software, video game, and cassette that you open or take out of its plastic wrap
Any specially labeled designer apparel, handbags and accessories if you remove the security tag
Other select items, as noted on the product description page.
NO INTERNATIONAL SHIPPING AT THIS TIME. Thank You